To return or exchange items, please fill in the Return Form that came accompanied with your order. All steps in relation to your return are described on the Return Form.
If you have any questions about your exchange or return (form), please contact us at firstname.lastname@example.org with your order number. Do not forget to specify if it is a return or an exchange and provide the reason so we can instruct you accordingly.
→ Place the item(s) in the original shipping box.
→ Enclose the completed Return Form.
→ Place the original or a copy of the receipt that came with your order.
→ Close the box and tape it securely.
→ Post your parcel using any of your preferred shipping methods.
→ Return shipment is at the customer’s own cost.
We cannot be held responsible for anything lost or damaged in transit. To secure the arrival of your return, we advise using a postal service with tracking and/or insurance.
1811 KV Alkmaar